Terms & Conditions mhd8 — Clear and Transparent Platform Terms of Use

These Terms and Conditions ("Terms") govern the relationship between you ("Member" or "User") and mhd8 ("Platform", "We") in connection with your use of the website, services, games, and all features available through the mhd8 platform. By accessing or using any part of the mhd8 platform, you confirm that you have read, understood, and agreed to be bound by these Terms.

Mhd8 is an online sports betting and casino platform built specifically for users in Malaysia. It offers a wide range of services including Sports Betting (Malaysia Super League, EPL, UCL, and other global leagues), virtual sports, Live Casino, poker, and slots.

These Terms constitute a legally binding agreement between you and mhd8. If you are using this platform on behalf of any organisation or entity, you represent and warrant that you have the authority to bind that entity to these Terms.

To register and use the mhd8 platform, you must meet all of the following eligibility requirements at all times:

• You are at least 18 years old at the time of registration and at all times while using the platform.
• You are an individual acting on your own behalf and not on behalf of any third party.
• You use this platform entirely on a voluntary basis for entertainment purposes.
• You have never been prohibited or excluded from using betting services by mhd8 or any other related platform.
• The funds you use for betting do not come from illegal sources, and you are not involved in any money laundering activities.
• You have full legal capacity to enter into a binding agreement with mhd8.

Mhd8 reserves the right at any time to request verification documentation to confirm your identity, age or eligibility. Failure to provide the required documentation within the specified timeframe may result in a temporary suspension or closure of your account.

When registering on mhd8, you are required to provide accurate, complete and up-to-date information. This includes your full name, an active Malaysian phone number and a valid email address. Providing false information is a serious breach of these Terms.

One Account Policy: Each individual is only permitted to hold one active mhd8 account. Registering multiple accounts to circumvent betting limits, exploit duplicate bonuses, or for any other purpose is strictly prohibited. Violations of this policy may result in:

• Immediate closure of all associated accounts.
• Forfeiture of all balances across all associated accounts.
• Permanent ban from the mhd8 platform.
• Reporting to the relevant authorities if illegal activity is suspected.

Account Security: You are solely responsible for keeping your login credentials — including your username and password — confidential. mhd8 will never request your password via email, phone or chat. If you suspect that your account has been accessed without authorisation, contact our customer support immediately.

All financial transactions on mhd8 are conducted in Malaysian Ringgit (MYR). The mhd8 platform accepts deposits via the following local Malaysian payment methods:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX — Maybank2u
• FPX — CIMB Clicks

Deposit Limit: The minimum deposit is RM 20 per transaction. The maximum deposit limit depends on your chosen payment method and account status. Deposits are typically credited to your mhd8 account within 1 to 3 minutes of a successful transaction.

Withdrawals: Withdrawal of winnings is processed within a few hours of the request being submitted, subject to required security checks. mhd8 does not charge any fees for withdrawals. Withdrawals will be processed to the same payment method used for the deposit, except in certain circumstances where an alternative method is required.

Pre-Withdrawal Verification: mhd8 reserves the right to request additional identity verification before processing withdrawals, particularly for large amounts or where unusual account activity is detected. This is a standard security measure to protect our members.

Mhd8 offers a variety of bonuses and promotions from time to time, including a Welcome Bonus for new members, weekly cashback, reload bonuses, and special match promotions. All bonuses are subject to the terms and rollover requirements specified for each offer.

Rollover Requirement: Rollover refers to the number of times the bonus amount received must be wagered before a withdrawal is permitted (for example, a 5x rollover means a RM 100 bonus must be used to place a total of RM 500 in bets). The specific rollover requirement is clearly stated in each promotional offer.

General Bonus Rules:

• Each member is entitled to each promotion once only, unless otherwise stated.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• Mhd8 reserves the right to void bonuses and any associated winnings if there is evidence of system abuse or exploitation.
• Bets placed at very low odds (typically below 1.50) may not count towards fulfilling rollover requirements, depending on the specific promotion's terms.
• Mhd8 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice.

All bets placed on mhd8 are subject to specific rules for each sport or game type. In the context of football betting — covering the Malaysian Super League, EPL, UCL, La Liga, and other leagues — the following rules apply:

• Minimum football bet: RM 5 per bet.
• Maximum bet: Depending on the market type and match, up to RM 50,000 for major markets.
• Accepted bets: All bets confirmed through the platform are final and cannot be cancelled once odds have been accepted, except in the event of a clear technical error.
• Cancelled matches: If a match is cancelled or suspended before the minimum required period, all bets will be voided and stakes fully refunded.
• Parlay bet: Up to 20 legs are allowed on a single parlay slip. All selections must be correct for the bet to be considered a win.

For Live Casino, virtual sports, Poker and slots, the specific rules for each game apply and can be found within the respective game interface on the mhd8 platform.

Final Decision: All match and game results are based on official outcomes received from sources recognised by mhd8. In the event of a dispute regarding a result, the decision made by mhd8 management following a proper investigation shall be final.

Mhd8 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Detection of fraudulent activity, manipulation, or exploitation of the system.
• Withdrawal requested before bonus rollover requirements have been met.
• Providing false information during registration or account verification.
• Multiple account registrations by the same individual.
• Activity suspected to be related to money laundering.
• Your own request to close the account.

Closure at Member's Request: Members may request account closure at any time by contacting mhd8 customer support. Prior to closure, any remaining balance will be returned to the registered payment method, subject to the settlement of any outstanding rollover requirements.

Mhd8 strives to keep the platform running smoothly at all times. However, there are certain limits to our liability:

• Mhd8 is not liable for any losses arising from technical disruptions, internet connectivity failures on your end, or any interruptions beyond our control.
• Bets that were confirmed and accepted prior to any technical disruption will be settled based on our system records, which are final.
• Mhd8 is not responsible for betting decisions made based on inaccurate information from external sources outside our control.
• Losses from valid bets are the member's sole responsibility — bet outcomes cannot be disputed or refunded on the grounds of dissatisfaction with a match result.

Mhd8 makes no guarantee that the platform will be free from interruptions or technical errors at all times. We are committed to resolving any disruptions as quickly as possible and will inform members through our official communication channels.

Mhd8 believes betting should be an enjoyable form of entertainment, not a source of financial hardship or personal stress. As a platform that genuinely cares about the well-being of its members, we provide a range of tools and resources to support responsible gambling.

Responsible Gambling Tools Available at mhd8:

• Daily / Weekly / Monthly Betting Limits: Set a maximum amount you are willing to wager within a chosen period.
• Deposit Limit: Set a deposit limit over a defined period to keep your overall spending in check.
• Loss Limit: Set a maximum loss limit that you are comfortable with over a chosen time period.
• Self-Exclusion: Self-suspend your account for anywhere between 24 hours and permanently if you need a break from the platform.
• Play Time Reminder: Receive a notification when you have played beyond your own set time limit.

All these tools can be activated through your account settings or by contacting our customer support. Limits take effect immediately upon activation. Reductions to existing limits can only be made after a 24-hour cooling-off period to ensure the decision is made with due consideration.

For more information on responsible gambling, please visit the Responsible Gaming us.

Mhd8 reserves the right to amend, update or replace any part of these Terms & Conditions at any time. Significant changes will be communicated to members via in-platform notifications or email to their registered address.

The date of the most recent update will always be displayed at the top of this page. By continuing to use the mhd8 platform after any changes to the terms take effect, you are deemed to have accepted and agreed to the updated terms.

If you do not agree with any changes to the Terms, you have the right to close your account before the changes take effect by contacting our customer support.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the use of the mhd8 platform in general, you may reach our team through the following channels:

• Live Chat: Available 24/7 directly within the mhd8 platform — the fastest way to get an immediate response.
• Email: support@mhd8.click — for more detailed enquiries, we respond within 2 to 4 hours.

All mhd8 customer support communications are available in Bahasa Melayu. Our team understands the local Malaysian context and is ready to assist without any language barriers or cumbersome procedures.

For formal complaints regarding bet outcomes or disputed matters, please submit a written complaint to support@mhd8.click including your account details, the date of the incident, and a detailed description of the issue. All complaints will be investigated and responded to within 5 business days.